Privacy Policy

Last updated: 14/02/2026

1. Who We Are

Ethical Conveyancing is a trading name of TG Legal Services Ltd, registered in England & Wales (Company No. 16771610).

Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

When we refer to “we”, “us”, or “our”, we mean TG Legal Services Ltd trading as Ethical Conveyancing.

We are the “data controller” responsible for deciding how your personal information is used.

2. Information We Collect

Contact details: your name, email, phone number, postal address.
Property and quote information: details you submit to receive a conveyancing quote.
Communication records: emails, SMS messages, call notes.
Technical data: IP address, browser type, device information, cookies and tracking IDs.
Marketing preferences: your choices on how we may contact you.

3. How We Use Your Information

Provide you with quotes and respond to enquiries.
Contact you by phone, email or SMS to discuss your request.
Match you with partner law firms and manage any instruction.
Improve our services and website experience.
Send relevant updates or marketing messages (only where lawful).
Operate advertising and remarketing campaigns through Google Ads, Meta, LinkedIn and similar platforms so that ads may be shown to people who have previously visited our website.
Comply with our legal obligations (e.g. record-keeping, AML requirements).

4. Legal Bases for Processing

Contractual necessity – to provide a quote or service you requested.
Legitimate interests – to follow up and improve customer experience.
Consent – for optional marketing emails and SMS.
Legal obligation – where required by law.

5. Who We Share Data With

We may share limited data with:

Partner conveyancing firms for quotes and instructions.
Technology and marketing providers (e.g. website host, CRM, email or ad platforms) who process data on our behalf.
Regulators or law enforcement where required.

All partners must keep your data secure and use it only as instructed.

We never sell personal data.

6. Cookies & Tracking Technologies

Our site uses cookies and similar tools to enhance functionality and measure performance.

Some cookies are set by third parties such as:

Google Analytics / Tag Manager – to analyse traffic and user behaviour.
Google Ads, Facebook Pixel, LinkedIn Insight Tag – for advertising and remarketing.

You can manage or disable cookies via your browser settings, or use our Cookie Preferences banner on first visit.

More information on cookies is available at www.allaboutcookies.org.

7. Retention Periods

Quote-only enquiries: kept for up to 12 months.
Customers who proceed: records retained for up to 6 years (after completion).
Marketing contacts: until you opt out or withdraw consent.

8. Your Rights

You may:

Request a copy of the data we hold about you.
Ask us to correct or delete your data.
Object to certain uses (e.g. marketing).
Withdraw consent at any time.

To exercise your rights, email Support@EthicalConveyancing.co.uk.

You may also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Marketing Communications

We may send you information about conveyancing services similar to those you enquired about.

You can opt out at any time by clicking unsubscribe in emails or replying STOP to SMS messages.

10. Data Security

We use appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

11. International Transfers

Some service providers (e.g. cloud or advertising platforms) may store data outside the UK.

Where this occurs, we ensure adequate safeguards (such as UK Addendum to EU Standard Contractual Clauses) are in place.

12. Updates to This Policy

We may update this policy periodically; any changes will appear on this page with a new effective date.

13. Contact Us

Data Protection Officer
TG Legal Services Ltd t/a Ethical Conveyancing

📞 0330 043 9795
📧 info@tglegalservices.co.uk